Job review from Fred And Donna in Chapin, SC 29036 on 07/11/24
Overall Rating:
4.4 out of 5
Our Overall Service
Quick response to call for scheduling estimate. Positive experience with phone reps, sales rep, general manager & both crews during system installation & extension of downspouts underground. Unfortunately minimal rainfall since install date to fully test system operations. Intended purpose of gutter system to stop water seepage into crawl space by diverting away from house structure. Pre-install inspection to verify downspout placements & post-install adjustments preformed by Chase Leitnerd, General Manager, who has quickly responded to any questions & needed adjustments offering to be available as we continue to test system operations.
Call Representative
Polite & responsive.
Sales Process
Michael Pinciotto is very professional, personable, knowledgeable, informative, thorough, & responsive to questions. Sold product quality and company services without the need for pressure or push to close the sale.
Our Installation Crew
Eric Chanchez & Josh did an outstanding job with the placement of gutter runs & downspouts that actually compliments our home. Hard workers, professional, polite & eager to please. Ivan's crew worked steady & hard trenching downspout lines underground through hard clay & rock on a very hot day, using caution to care for sod to replace upon completion of trenches & carefully working around landscaping in beds to avoid any damages. Both crews arrived on time & worked steady throughout the day.
The Cleanup Process
Very pleased with over all cleanup by both crews. There were understandably a few adjustments within the landscape beds that we preferred to finish ourselves, but the crews left us in good shape inquiring whether any additional cleaning was needed prior to their departure.
What type of work did you have done:
Gutters and Downspouts
What made you choose our company:
Stable business history specializaing in crawl spaces & foundations in conjunction with promoting quality gutter systems.